Become our Customer

about us

Nestled in the heart of Ottawa, Canada, MultiCraft shines as a symbol of both creativity and affordability in the world of crafting. Stemming from a deep-rooted passion for artistic expression, our company was born with the goal of providing top-tier crafting materials to professionals and hobbyists alike, all at prices that resonate with every budget.

MultiCraft embarked on a mission to challenge the conventional standards of the crafting industry. Our skilled teams collaborate with over 140 esteemed factory partners to inspire innovation and excellence in every stage of design, production, and distribution.

With an unwavering commitment to precision and quality, our teams breathe life into an eclectic range of products spanning General & Kids Crafts, Decorative Painting, Paper Crafting, Beading & Jewelry, Home Décor, and more. Every item serves as a testament to MultiCraft’s dedication to craftsmanship, offering our customers a wealth of inspiration.

At MultiCraft, the spirit of creativity knows no boundaries. We extend our heartfelt gratitude for joining us in our ongoing journey.

how do we do this?

Each of our departments serves as a critical contributor to the seamless operation of our organization’s ability to bring great products to you while Making Creativity Affordable.

Our Sourcing Team scours factories worldwide, seeking the best balance of quality and affordability. By purchasing in large volume, and by focusing on value-driven retail price points, we work to pass the savings on to you.

The Marketing Team keeps its pulse on the latest trends, ensuring we offer top-notch colors and designs for every item. Their constant stream of new product announcements, great promotions, and special offers keep our customers engaged and your retail consumers happy!

Industry-leading packaging, design, and artwork are crafted by our talented Graphics Team. Enhancing the appeal of our products in your stores or online is our top priority to help drive your sales. Our effective branding and packaging design strategies ensures that your sections look fantastic.

Our Compliance and Legal Team ensures that all our offerings meet the most stringent safety standards across the 30+ countries MultiCraft supplies to. This is particularly crucial for items geared towards children, or sensitive items such as glues or paints. We invest tremendously in rigorous product testing with internationally recognized Testing Labs, with Testing and Safety reports readily available should you need them.

Efficient movement of freight worldwide is managed by our skilled Logistics Team, ensuring timely and cost-effective delivery of freight from factories to our facilities and then onwards to our retail partners.

Our Distribution Team efficiently receives shipments, manages our 100,000-square-foot facility, and carefully collects all items for orders while making sure everything gets packed securely for delivery to your doorstep promptly.

Our Finance Team has an incredible reputation for keeping our factories and vendors happy so that we can continue to reinvest in more new products and grow our categories. They continually work behind the scenes overseeing all inbound and outbound shipments so that our goods are being expedited through our facility as efficiently as possible.

Our Sales and Customer Service Departments are amongst the best in our industry and are always available to assist with product information, merchandising, and replenishment support.

Our success has been based on our commitment to driving business growth by building and maintaining strong relationships with our customers and partners and our devotion to Making Creativity Affordable.